Changing the Conversation in Your Company
In our experience, it’s rare for a diverse group of headstrong Executive Education participants from around the globe to agree on anything. Yet earlier this month, when we surveyed a group of leaders...
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“Leadership Is a Conversation”
We’ve written a feature article, titled “Leadership Is a Conversation,” for the latest issue of Harvard Business Review. It’s part of the magazine’s Spotlight package on leadership, and it offers a...
View ArticleConversation Starter: How Intimate Are You?
All too often, the root cause of organizational dysfunction is distance — the distance between leaders who communicate in a top-down fashion and employees who develop a sense of estrangement from those...
View ArticleFive Easy Pieces
Want a simple, easy way to absorb some of the key ideas that we present in Talk, Inc.? In a sequence of five short pieces that we’ve posted here—and also at the Harvard Business Review site—we offer an...
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“Lost” and Found
What causes a company to go astray? Recently published reports on the slips and stumbles of two much-heralded companies provide a close look at some of the internal dynamics that can undermine optimal...
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Conversation We Can Believe In
A presidential campaign is many things. It’s a race. It’s a fight. It’s a long-term venture and a high-risk investment. But for a presidential candidate—and for the voters, volunteers, and donors whose...
View ArticleOrganizational Failure? Look for Communication Failure
A leading mobile-phone maker falls out of step with its market—and struggles to catch up. An energy-trading company rises high—and then suddenly implodes. A luxury cruise ship takes a wrong turn—and...
View Article2 Candidates, 2 Communication Models
Did Barack Obama win re-election because he was a better communicator than Mitt Romney? The 2012 race for president was so tight that it’s easy to speculate that this factor or that one made the...
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Turnaround Talk
Hewlett-Packard. Starbucks. Best Buy. Research in Motion (Blackberry). RadioShack. And, most recently, JC Penney. Hardly a week goes by without a report that one well-known company or another is in the...
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